At Mikal Explore, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you interact with our website or purchase our outdoor and travel products.
1. Information We Collect:
We may collect personal information that you provide to us directly, including:
Name
Contact details (email address, phone number)
Shipping address
Order details
We do not collect or store credit/debit card information, as we operate on a cash-on-delivery (COD) payment method only.
2. How We Use Your Information:
We use the information collected to:
Process and deliver your orders
Provide customer support
Improve our services and website
Send updates related to your orders or our services
3. Sharing of Information:
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be shared with trusted service providers (e.g., courier companies) strictly for order fulfillment.
4. Data Security:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse.
5. Your Rights & Opt-Out Instructions:
You have the right to:
Access, correct, or delete your personal information
Opt-out of receiving promotional emails at any time
To opt-out or request deletion of your data, please email us at [email protected] with the subject line: Opt-Out Request. We will respond within 7 business days.
6. Cookies and Tracking Technologies:
Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
7. Changes to This Policy:
We may update this privacy policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us:
If you have any questions or concerns about this policy, please reach out to us at:
📧 [email protected]